Help
Short guides, written for the situations support email gets. If yours is not here, ask and it will be.
Install Soft Clipper
Download and run the installer, get past the Windows publisher warning, and complete first-run setup.
Open →Install on a Mac
Installing on macOS, the first-run security warning, what it actually means, and how to get past it.
Open →Activate or move your licence
Enter your key, what activation sends, and how to release a licence when you change computer.
Open →Troubleshooting
Downloads that fail, missing captions, slow renders, blank clips and AI errors — with the actual causes.
Open →FAQ
Pricing, licensing, requirements, privacy and what the app deliberately does not do.
Open →Still stuck?
Message us on WhatsApp at +44 7462 086661, or email info@softclipper.pro from the address you bought with. Include what you did, what happened, and the exact error text if there was one — it usually saves a round trip.